Request a new credit limit
Providing the details of your application for a credit limit is done in step 4 of the application creation process.
You do this by first navigating to the risk acceptance page.
To initiate a new application, click on ‘REQUEST CREDIT LIMIT’, or, if applicable, REQUEST CONTRACT APPROVAL.
Here, you see an overview of the 5 steps to create a new credit limit request.
In step 4 of this creation process you can fill in the details of the business transactions you would like to have insured.
Very little input is strictly necessary, as most fields have already been prefilled with default values.
Let’s go through the most important fields.
First, check the prefilled
- transaction type,
- the risk you would like to have insured
- the payment method,
- and the cause of loss.
The choices will be limited to options available in your policy.
Next, fill in the amount of the transaction you would like to have insured, and check the currency.
You can also indicate whether the country of delivery is the same as the country of legal incorporation of the Debtor.
Tick the box ‘Urgent’ if you want your application to be processed more quickly. Please be advised that this will come at a surcharge.
The preferred start date for your credit limit is by default the day of the application.
Finally, check the box ‘Allow disclosure of insured identity’, if you agree that we can disclose your identity when contacting your debtor.
This option will make it easier for us to obtain relevant information from the debtor.
In the section below, you can also add additional information to your application. This can, for example, be your history with the client, and the current contractual status. It is useful to add relevant comments and attachments here.
Through underwriting comments and attachments you can give us extra information and documents to aid decision making. These documents can be, for instance, financial statements or payment experience.
Identification comments and attachments are used to help us identify the correct debtor. These can be an address, ID number, etc. You can also upload documents, such as a certificate of registration.
And finally, if you work with a guarantor, you can add these details to the ‘Additional information’ section.
For complex applications, you can specify more details at the bottom of this page by clicking the ‘Advanced information’ button.
Choose ‘next step’ to browse to the review page of your application. Thoroughly check the information you have provided in the form and click on ‘submit’ or ‘print & submit’ to finalise your application.
You can follow up on your pending applications on the risk acceptance page.
Do you have further questions? Do not hesitate to reach out to your Account Manager for additional support.