Client testimonials
Our clients' success stories
Read how businesses across the globe have built their success stories with the support of Credendo. When trust meets bespoke support, it transforms into a long-term partnership that fosters sustainable growth.
DEME
Doing international business comes with increased (commercial or political) risks. Credendo supports exporters by mitigating the non-payment risk on their foreign customers. This is how DEME enhances its technical offers and conquers new markets. What about you?
“Thanks to credit insurance, we are able and confident to bid for projects. When preparing our offers for international projects, we always look for the best solutions to mitigate our risks. Credendo provides us with the confidence that we will be paid throughout the execution phase of our project as planned. We value Credendo’s support on all our major dredging projects, especially the open line of communication between us and their ability to provide tailor-made solutions.”
Geert Wouters, Head of Structured Finance & Treasury at DEME
Jan De Nul
Are you able to meet very complex requirements in terms of financial and contractual engagements and partnerships? Jan De Nul counts on Credendo to mitigate the risk of termination and non-payment.
“When insuring our contracts, we strongly appreciate the aligned collaboration with Credendo through a solution-driven approach. With a lot of confidence, we expand our expertise into new upcoming domains while being covered by Credendo.”
Julie De Nul, CEO of Jan De Nul
John Cockerill
Do you want to give your bank an incentive to increase its lending capacity for international operations?
John Cockerill’s relationship with banks benefits from a financial guarantee of Credendo.
“Credendo supports exporters in financing the growth of their international business by helping them to obtain loans from their banks. Credendo understands what we do. We have a lot of different technologies that support energy transition – with operations around the world. With Credendo’s help, we have been able to secure bank financing to support the growth of our hydrogen business.”
Carina Sutera Sardo, Deputy Chief Financial Officer - Head of Treasury, Trade and Export Finance at John Cockerill
Ecosteryl
Does your buyer lack the means to pay cash on delivery for your capital goods exports? Credendo can refinance the supplier credits of Belgian exporters. This solution allows Ecosteryl to be a step ahead of the competition.
“The forfaiting solution allowed one of our customers to finance two machines instead of one. We were paid upon delivery and the customer could repay Credendo at low interest rates over a four-year period.
Thanks to Credendo’s forfaiting solution, we were able to sell a medical waste treatment and recycling installation to a waste management company in Uruguay. Credendo granted us additional incentives because our project qualified as sustainable.”
Romain Dufrasne, CEO of Ecosteryl
Natixis Corporate & Investment Banking
Natixis CIB, part of the global financial services division of Groupe BPCE, the second-largest banking group in France, has been a leading player in the commodity finance market for 30 years. As a bank, do your clients need more and more credit lines?
“The bank supports producers and traders across many sectors, including soft commodities, mining, metals and energy, with a clear focus on ESG topics. We are committed to implementing new solutions to more closely align our financing portfolio with the Paris Agreement on climate change mitigation, while helping our commodities clients grow and transform their businesses. Given Credendo’s deep experience in commodities and project financing structures, and longstanding partnership with Natixis CIB, it is a reliable insurer with whom to share risks and support the development of our trade and project finance activities in the context of the global energy transition.”
Aude Marcot, Head of Credit Insurance at Natixis Corporate & Investment Banking
UCB
Do you sell goods or services on credit and face the risk that a customer will not pay? Credendo protects its clients’ sales in almost every country worldwide. When UCB intends to make its medicines available to as many patients as possible over the world, even in economically challenging areas, Credendo becomes, as a credit insurer, a full partner in the process of making it possible.
“For UCB, Credendo’s financial solidity is an unparalleled guarantee of coverage stability. Underwriters do not only provide reliable financial information, they also have a thorough understanding of the industry and a solid and extensive network, which enable us to go a step further in debtor risk assessment. My account manager brings flexible and tailored solutions that integrate into our insurance strategy. Credendo is prepared to take risks on complex cases and when export market conditions are challenging, and we reciprocate it by committing to managing these risks.“
Eric Fumière, Head of Corporate Insurance at UCB
InVivo
How does Credendo’s top-up cover help you win new business? InVivo regularly turns to Credendo for additional capacity on its credit limits.
“Credendo’s top-up formula allows us to be agile when we have to respond to tenders in a short space of time or when we face capacity issues due to commodity price volatility. It covers our trade credit insurance on transactions that exceed the credit limits set by our first-line insurer. It is an automatic process – as soon as we have a decision from our first-line insurer, we immediately know the total coverage we can get.”
Ségolène Bouvrain, Head of Credit and Cash Group at InVivo
PORR
Do you participate in tenders with the need to issue a surety bond or guarantee to secure your projects or contracts? Here is how construction company PORR wins its tenders.
“I appreciate how fast Credendo is able to deliver bonds. We do not have weeks to present papers to our clients.
Credendo supports our bonding requirements in all stages of a project’s life cycle, mainly with advanced payment, performance bonds and maintenance bonds. In addition, bonds from Credendo contribute to preserving our cash flow, borrowing capacity and credit lines with our banks.”
Stefan Ondra, Head of Group Treasury at PORR
Estral Group
Do you want to protect your business while keeping a keen eye on customer credit risk? Estral Group relies on Credendo’s unique excess-of-loss solution to safeguard against major losses while retaining autonomy in its credit management decisions.
“For over 20 years, we have relied on Credendo to support our credit management with a tailor-made and flexible approach. Their excess-of-loss product gives Estral Group full control over customer credit limits, while keeping risk exposure under close watch and protecting our company against large and unforeseen trade credit losses – an essential combination that has helped us grow confidently, even in volatile market conditions. Under Credendo’s excess-of-loss insurance, we have full autonomy to implement our own credit management procedures. We can decide on the policy parameters, including the liability – the risk borne by Credendo – and the deductible – the risk retained by us.”
Michele Cibaldi, President of Estral Group
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