Consult your risk acceptance
In our new risk acceptance module, you can
- find an overview of your risk acceptances
- request a credit limit
- request a contract approval
You can reach the ‘risk acceptance’ page via the top navigation bar.
In the center of your screen, you’ll find an overview of your credit limits and contract approvals handled by Credendo, along with the status of each risk acceptance, the amount and the type of risk acceptance.
To see the details of a risk acceptance, simply click on the risk acceptance ID link.
Modify your risk acceptance by clicking the ‘modify risk acceptance’ button.
You can filter the list by clicking on the funnel icon.
Define your criteria and click on one of the links. The list will be refreshed.
To initiate a new request, click on ‘REQUEST CREDIT LIMIT’.
There are only 5 steps to follow:
Step 1 - Select Insured.
Step 2 - Search Debtor.
To find a debtor, you can search on
- the Credendo business partner ID,
- the official ID used in a particular country, like the national or commercial ID,
- or other criteria, such as name, country or address.
In case you can’t find a debtor, you can request to create a new one by clicking the ‘request new debtor’ button.
Step 3 - If there is an existing credit limit it will be shown here.
Step 4 - Fill in the application entering all the details of the new request. Watch the extra video on this subject to get acquainted with the application form.
Step 5 - Review and submit.
After submission, you’ll find the credit limit request on the risk acceptance overview page. As long as the request is under review, it will have the status ‘APPLICATION’.
To request a new contract approval, simply follow the same 5 steps. It is as simple as that.
Do you have further questions? Do not hesitate to reach out to your Account Manager for additional support.