Accessibility statement

Credendo undertakes to make this site accessible, in accordance with the following legislation:

Directive of 17 April 2019 on the accessibility requirements for products and services (text relevant to the EEA).

This accessibility statement applies to: https://credendo.com.

Compliance status

This website is not fully compliant with the European standard EN 301 549 version 3.2.1 (WCAG 2.1), due to the non-conformities and exemptions below. Please contact us if you encounter an issue not listed below.

An internal accessibility audit has been carried out. You can read the report of this in-depth analysis:

Inaccessible content

  •  Some images do not have fully representative alternative text, e.g. graphs or infographics, and some use the image’s filename.
  • The mobile menu is not fully functional when using the keyboard: the menu remains open when tabbing down the page.
  • Fields for form input do not explicitly support autocomplete.
  • Input errors are not correctly or completely communicated to screen readers.

Alternative options

  • The filters on the left-hand side of the Solutions page cannot be selected when only using the keyboard. Alternatively, users can use the tab key to go through all solutions on the different pages.
  • The country risk search module is not fully functional when only using the keyboard. Alternatively, all country risk ratings are also available on the Country Risk page.

Contact details

We welcome your feedback on the accessibility of the Credendo website. Please let us know if you encounter any accessibility barriers:

Phone: +32 2 788 88 00
Contact form: Write to us (please refrain from providing sensitive information in the form, e.g. any personal financial information, information related to your health, etc.).

We try to respond to feedback within 15 business days from the date of receipt of the enquiry.

Improvement plan

The majority of the website’s content is accessible. We are working on addressing the remaining accessibility issues step by step, based on the audit results.

This statement was drafted on 17 March 2025.

This statement was last revised on 24 June 2025.